Shipping policy

Thank you for shopping with LUXEAROGO STORE. We are committed to delivering your order safely and efficiently. Please review our Shipping Policy below for important information regarding order processing, shipping times and delivery.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly delayed. We appreciate your patience and understanding.

Shipping Times

Estimated delivery times vary depending on your location.

Standard Shipping

  • United States: 5–12 business days

  • United Kingdom: 5–12 business days

  • Canada: 7–15 business days

  • Australia: 7–15 business days

  • Europe: 7–15 business days

  • Other International Locations: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping rates are calculated at checkout based on the destination and order value.

We may offer free shipping promotions from time to time. Any applicable free shipping offers will be displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to become available after shipment.

Customs, Duties and Taxes

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

We recommend contacting your local customs office for additional information before placing an order.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Luxe Arogo Store is not responsible for orders shipped to incorrect addresses provided during checkout.

If you notice an error in your shipping information, please contact us immediately. We will do our best to update the information before the order is processed.

Delayed or Lost Shipments

While we work with trusted shipping partners, delays may occasionally occur due to:

  • Weather conditions

  • Customs processing

  • Carrier delays

  • Peak holiday seasons

  • Events beyond our control

If your order appears lost or significantly delayed, please contact our support team and we will assist you in resolving the issue.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide:

  • Your order number

  • Photos of the damaged package

  • Photos of the damaged item(s)

We will review your claim and provide an appropriate solution.

Delivery Confirmation

Once a package has been marked as delivered by the shipping carrier, Luxe Arogo Store is not responsible for lost or stolen packages.

We recommend shipping to a secure location whenever possible.

Contact Us

If you have any questions regarding shipping, tracking, or delivery, please contact our customer support team.

Luxe Arogo Store

Website: https://luxearogostore.com/

Thank you for choosing LUXEAROGO STORE

Fashion. Beauty. Confidence.